F&B Service Training International

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F&B Service Training International (FBSTI) 

Swiss Restaurant Management Academy

Specialized in high standard and professional restaurant management Courses, Training, Conferences and Audits all over the world.

 

F&B Service Training International

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With our Swiss expertise, French “Savoir-Faire” and 30 years of successful experience in the industry

We have tailored and designed

Some useful and ultimate programs unique in the world

 

F&B Service Training International

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Certified, Registered and accredited

FBSTI is recognized worldwide

F&B Service Training International

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The only MOBILE Restaurant Management University

We are providing our courses and services all over the world

FBSTI

YOUR ULTIMATE RESTAURANT MANAGEMENT ACADEMY

TOP-NOTCH RESTAURANT TRAINING

F&B Service Training International (FBSTI) is a Swiss Academy specializing in high-standard restaurant, hotel, and tourism management training in full respect of the Swiss education standards in this field.

FBSTI has tailored and designed, with our Swiss expertise, French “Savoir-faire” and 35 years of experience, some ultimate courses, training, workshops, and conferences, unique in the world with globally recognized professional certifications.

The heart of the company “F & B Service Training International” is to train and/or improve the knowledge of food and beverage production and service within the industry.

FBSTI is acting all over the world

 

SWISS TOUCH & FRENCH “SAVOIR-FAIRE”

With a fine blend of the Swiss hospitality touch and French gastronomy expertise, we train the leaders and influencers of tomorrow’s food industry.

We’re dedicated to ensuring top-notch Restaurant Education is accessible and affordable to students and professionals worldwide.

 

A SLOW REVOLUTION

A slow revolution is taking place in the hospitality education sector. With our innovative approach, we have perfectly bridged the learning gap between theoretical needs and practical realities of the restaurant industry. This new teaching model is designed solely to increase your employability through rapid integration; fast development and a better understanding of the industry.

 

 

FBSTI RANGE OF PRODUCTS

 

1) MASTERCLASS

SWISS CERTIFICATE IN UPLIFTING STANDARD OF SERVICE

Duration: 1 or 2 Days

location: All over the world

THE ART OF A PERFECT SERVICE

International, luxury, and western service procedures and skills. from customer care to customer interaction, from customer impression and expectation to the principle of effective communication, driving sales in the best manners, body language and what your body is telling to the people, teamwork and fluidity of service, attitude, behavior, and motivation, the full showcasing of outstanding service with all the rules and procedures required in all food service establishment worldwide

  2) SHORT RESTAURANT STANDARD AND KNOWLEDGE PROGRAM (1 WEEK)

SWISS CERTIFICATE IN UPLIFTING STANDARD OF SERVICE

Duration: 1 week

Location: Thailand / All over the world (on demand)

BETTER YOUR STAFF TO IMPROVE CUSTOMERS SATISFACTION, EXCEED THEIR EXPECTATIONS, AND INCREASE YOUR REVENUES WITH HIGHER STANDARDS

Our goal is to train participants in becoming fully qualified and capable of offering service to customers that meet international standards and expectations of the best establishments worldwide. Participants will gain sales technics to significantly impact revenues, perfect their communication with the customer and team members, master customer centricity, and develop their personal skills and attitude to be a recognized leaders. The restaurant industry is in a constant state of growth and change and if you want to step ahead FBSTI is the right solution. Standardized F&B operation and improving the quality of the service will help you to gain repeat business and reduce your expenses on operational efficiency. In order to stay ahead of competitors, you have to make sure that all your staff members are properly trained and aware of the objective and the standard of the company.

 

  3) SHORT RESTAURANT MANAGEMENT PROGRAM (2 WEEKS)

Duration: 2 weeks

location: Thailand / All over the world (on demand)

THE FAMOUS SWISS PERFECTION ESSENTIAL FOR YOUR ESTABLISHMENT, VITAL FOR A SUCESSFUL CAREER

Being able to produce the goods and the services desired and expected by customers, in an increasingly demanding environment, would be a mark of recognition and recommendation.

At FBSTI it is our own target that all people prepared by our team will know exactly the goals and the objectives of their company, will be properly trained and qualified to do the job and will be involved in their own development and the development of the company they work for.

With our ability to provide customized services tailored to your needs and your budget, you will received an incomparable and unique product which will be of a great effect on the running of your establishment.

 

  4) SWISS DIPLOMA IN RESTAURANT AND OPERATIONS MANAGEMENT (4 WEEKS)

Duration: 4 weeks

location: Thailand

AFFORDABLE EDUCATION AT YOUR DOORSTEP

Restaurant and tourism is one of the world’s largest, most diverse and most exciting industries. It is vast, offering abroad variety and high number of career across the globe. The restaurant industry is a growing business ideal for you wishing for a secured and asuccessful future. The restaurant industry offering large and fast opportunities of evolution and promotion better than any other job.

With our professional training you will become fully qualified and capable of offering service to customers that meets international standard and expectations of establishments of the world. All together with our inspiring lecturers we will provide you with all the knowledge, the skill and the ability far above the need of the industry with the idea to facilitate your integration and quickly jump toward a successful and profitable career. The course is accessible and adapted to everyone, captivating, highly professional where information will be given, practiced and retained in a very enjoyable and pleasant atmosphere.

 

5) SWISS HIGHER DIPLOMA IN INTERNATIONAL CATERING MANAGEMENT:

 

Duration: 6 weeks

location: Thailand

AFFORDABLE EDUCATION AT YOUR DOORSTEP

Our vision is to bring the best of restaurant management education to every corner of the world. By creating a whole new model of courses, we have been able to reduce the time of obtaining a Swiss Diploma, reduce the cost of education, and increase the accessibility of Swiss education. As a matter of fact, all our courses can be delivered anywhere in the world, and last a maximum of six consecutive weeks.

 

 

Message from the CEO

Do you know who I am !?

I am the gentleman who waits patiently to be noticed and welcomed at the entrance of a restaurant while employees finish their private discussions.

I am the gentleman who remains seated and waits quietly while the waitresses do everything but take my order.

I am the gentleman who stands serenely at the hotel front desk while the receptionist is finishing playing Candy Crush game on his mobile phone or reading the newspaper.

Yes, you might say I am a nice guy.

You are right, but I am also the gentleman who never comes back and it amuses me to see that those places are spending millions every year on advertising to get me back, when I was there in the first place and all they had to do was to show me a little attention.

If companies, present and future actors of the industry forget that customer comes for more than just the product that is offered, then they will loose. No matter the quality of the products providing which I am sure all managers, owners and decision makers are convinced to be the best, the most important part is the way those products are delivered without loosing the idea of adapted and personalized interaction expecting by any customers.

Hospitality is a fast paced industry, constantly evolving. The best way to beat competitors is to ensure students and future employees have the ability to perform and maintain exceptionally high level professionalism in their jobs.

A slow revolution is taking place in the hospitality education sector. With our innovative approach we have perfectly bridged the learning gap between theoretical needs and practical realities of the restaurant industry. This new teaching model is designed solely to increase the student’s employability through rapid integration; fast development and better understanding of the industry.

The new concept of leisure civilization makes the catering industry a unique growing business offering a large number of career opportunities at all levels.

The continued growth of the sector has driven demand for qualified personnel who can take up positions with a minimum training. Our high quality Swiss education training program conferences and workshops provide the knowledge and skills necessary to meet industry expectations in this regard.

The restaurant industry offer large and fast opportunities of evolution and promotion worldwide better than any other job. It is also the unique and best way to travel the world.

With our Swiss expertise, French “Savoir-faire”, 35 years of successful experience in the industry and a Swiss certification recognized in any places worldwide, it is a guaranty for you to access an international and outstanding career.

Mr. Christian CARGOUET

Founder & CEO F&B Service Training International

Testimonials

“At FBSTI, I have learnt the importance and the meaning of words such as rigour, commitment, concern, details, perfection, exceeding expectations. FBSTI open my eyes on the artistic aspect of the restaurant industry and the unlimited possibilities that the industry can provide us. With the spirit inculcate by the school we are ready for an exciting professional life far away from boredom and routine”

Ju Win Li China Graduated in 2017

“Having an interesting goal for the first time, growing together towards excellency for all of us to become tomorrow bests and leaders of the restaurant industry is what FBSTI family and their inspiring professors gave us.”

Mahesh Kumar Singh India Graduated in 2017

“FBSTI has opened my appetite for work and success. The team energy and the surrounding give us the feeling to be already in real life, to be in the starting blocks for the race to a well balance and profitable life. Thank you FBSTI and all the staff for having us prepared to win that race.”

Alyona Ernocharenko Russia Graduated in 2016

“…Conscientious, smart and extremely concerned for perfection and details”

Rodolph Schelbert owner and director Hotel Fleur du Lac Switzerland

“Mr. Cargouet is a real professional of the catering industry, with an extremely pleasant character and able to adapt quickly to any complex situations…”

EHL Lausanne Switzerland:

“Mr.Cargouet is a very dependable person.”

Michael Topper, Deputy Manager Goodwood Park Hotel UK

“Extremely efficient and very impress by Mr. Cargouet and his addiction to his job”

Elaine O’Connor, Training coordinator, Tricon Restaurants International

“Mr. Cargouet demonstrated throughout that commonly used idea “going the extra mile” his dedication to his customers”

John Thoraugood, Padarn Training Officer

“…Respect, at the same time able to transmit his knowledge, perfectly conscious, passionate about his job he has raised to an art form which combines all of this discretion, availability, kindness and humor, it was a privilege have had such colleague as Mr. Christian.”

Martine Von Büren, Language Program Leader IHTTI

“Mr. Christian is not a lecturer like others, his classes are not just a course but it is an exciting show, so pleasant and so interesting.”

Student’s appraisals from EHL and IHTTI:

97,6% student’s satisfaction

“ Christian is a unique individual and it has been a long time since I have met anybody with such a love for the catering industry.

    … Christian is the Mary Poppins of the hotel industry offering a solution for every problem.”

Nick Brown, Caterer 1998, Owner Henllys Hall Hotel North wales, Owner Merton Hotel Hereford UK

AMAZING ! The course was so interesting, so professional and prepared me so well for a successful career. The place is awesome, relaxing, fun which I will remember all my life. And Mr Christian, you are impressive ! You brought to all of us so much attention. With all you have done for us I understand your sentence “fail is not an option, only success must be taken in consideration”. Thank you so much Mr Christian ! “

Mike J.Walker, Student March 2015

Contact Us

Head Office:  2000 Neuchâtel, Switzerland

WhatsApp, Wechat, Line : +41 79 934 69 59      Email: info@fbsti.com

Our Partners

CMU

Chiang Mai Business Administration University

Life Plus Language School

Duangtawan Hotel

Holland America Cruise Line

Sandals Jamaica

Chiang Mai Language University Life Plus

Frenchman’s Creek

Swiss Hospitality Education

IMI Swiss Hospitality Management University

Continuous Professional Developement

HOSCO. Hospitality Network

Certified Professional Qualification

Certified Swiss Education

Wall Street English

American Hotel and Lodging Educational Institute

Swiss Commercial Chamber

HACCP Standards

Canton of Neuchâtel